Privacy notice

This page explains how we handle information you share when you request a charter or contact our support desk.

What we collect

When you submit a request, you may share details such as your name, email address, phone number, preferred date, group size, and notes about accessibility or preferences.

How we use your information

  • To respond to your request and confirm booking details.
  • To communicate timing, meeting details, and practical guidance.
  • To support accessibility needs and plan appropriately for your group.

Your choices

You can choose whether to provide consent for email updates related to your request. If you no longer want updates, you can stop receiving them by contacting our support desk.

Security and retention

We take reasonable steps to protect the information you share. We keep request-related details for as long as needed to manage your request and provide support, including follow-up communication.

Contact

If you have questions about privacy or how your request details are handled, contact our support desk.

Contact support